Propety: Trullo Fumarola.
Address: Strada Bellezza 1a, 74015 Martina Franca (TA), Italy. Phone: +39 333 7880670
This is a NON SMOKING property.
We put every possible effort into keeping our calendars updated. If, despite these efforts, we need to cancel a reservation, we will inform our guests as quickly as possible
1. Payment and payment schedule
A deposit of 25% of the booking price is required at the time of booking and to confirm your reservation. The balance of your booking price must be paid no less than 60 days before arrival. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 2. will become payable.
Once your rental has been confirmed, to cancel the entire rental or any component, the person making the booking must notify us via email. Cancellation takes effect on the date we receive your email. The following cancellation charges apply:
Date on which written notice of cancellation is received by us:
- 60 or more days prior to arrival
- refund of any payment made.
- less than 60 days prior to arrival
- loss of any payment made.
The damage deposit (see clause 3) is, however, refunded in any case and regardless of the date of cancellation.
3. Security deposit
For renting Trullo and Villa and therefore the whole property a deposit of € 450 is required. For renting the Villa a deposit of € 250 is required.
For renting the Trullo a deposit of € 200 is required.
The deposit automatically converts to a damage deposit upon arrival.
The deposit is NOT applied toward rent; however, the owners will give instructions to their bank to fully refund the security deposit within 3 working days of departure, provided the following provisions are met:
- No damage is done to property or its contents, beyond normal wear and tear.
- No charges are incurred due to illegal activity, pets or collection of rents or services rendered during the stay.
- All debris, rubbish and discards are placed in rubbish bin.
- All keys and the gate opener are left with us and unit is left locked.
- All charges accrued during the stay are paid prior to departure.
- No linens are lost or damaged.
- The renter is not evicted by the owner (or representative of the owner) or the local law enforcement.
4. Maximum occupancy
When renting Trullo and Villa and therefore the whole property the maximum number of guests is limited to twelve (12) persons plus five (5) babies who sleep in cots.
When renting the Villa the maximum number of guests is limited to eight (8) persons plus three (3) babies who sleep in cots.
When renting the Trullo the maximum number of guests is limited to four (4) persons plus two (2) babies who sleep in cots.
5. Inclusive fees
Rates include a one-time linen & towel setup. The rental rate covers electricity, gas and water which are consumed in the Villa and/or Trullo, swimming pool and garden during the stay provided these do not exceed regular household consumption. It does not cover the consumption of appliances other than small household equipment (such as hairdryer, electrical toothbrush, mobile phone or computer rechargers and similar) or central heating of the houses. In case central heating will be needed, this will be at an extra cost and will be charged according to consumption. The houses are equipped with individual gas meters which can be monitored by our guests.
6. No daily housekeeping service
Daily maid service is not included in the rental rate. However, it is available at an additional rate. Weekly cleaning is included in the rental rate and is performed the morning before the tenants’ arrival. We do not permit bath towels or linens to be taken from the property, but we provide extra beach towels for your use
7. Swimming pool, swimming pool area and central garden area
In case of guests renting only one of the two houses (ie. Villa or Trullo), they will share these areas with other tenants who might rent the other house. The two houses are detached from each other and each of the two houses has its own outside space and outside dining area.
There is ample parking space on the property. Parking on the road is not permitted. Any illegally parked cars are subject to towing;; applicable fines/towing fees are the sole responsibility of the vehicle owner.
9. Water and septic
The septic system is very effective;; however, it will clog up if improper material is flushed. DO NOT FLUSH anything other than toilet paper. No feminine products, diapers or similar should be flushed at anytime. If it is found that the septic system has clogged due to improper use, you could be charged damages of up to two hundred Euros (€20
Pets are permitted in rental units only with prior approval.
11. Lost property
Please ensure all personal possessions are packed when departing your accommodation. Whilst we will endeavour to assist when items are left, unfortunately we are unable to guarantee the return of any items which have been left unattended and will not be liable for any items lost or damaged in transit. Postage, packaging and handling fees may be applied for the return of lost property.
12. Personal health and safety
We take the safety of our customers very seriously, unfortunately crimes against people and property are a fact of life throughout the world and you have the same responsibility for your personal safety as you do at home. We therefore advise all customers to be extra vigilant and ensure that great care is taken of your property and personal safety. You must ensure all the windows, shutters and doors are locked at night or in case you leave the property during the day. In the event that you should lose any items of value whilst on holiday through theft or otherwise, you must report the facts immediately to the local police or other competent authority and obtain a written report. If a report is not obtained it will be difficult for you to pursue any claim through your holiday insurance
13. Use of barbecue grills, fireplaces and candles
You must make sure that any candles, barbecue grills or fireplaces are used safely and any fire or embers are always entirely extinct before leaving or going to bed.
14. If we change or cancel your booking
It is very unlikely that we will have to make any changes to your confirmed arrangements or cancel them; however we do start planning arrangements many months in advance. In the very unlikely event that the property or part of it will not be available for you for the agreed dates, we will notify you immediately. You may then: a) accept an offer of an alternative accommodation of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value);; or b) cancel your booking completely, in which case we will refund you all monies paid by you. Very rarely, we may be forced by “force majeure” (see clause 15) to change or terminate your arrangements after arrival. If this situation does occur, we regret we will be unable to make any refunds.
15. Force Majeure
We will not be liable or pay you compensation if our contractual obligations to you are affected by any event which we, even with all due care, could not foresee or avoid. These events can include, but are not limited to war, threat of war, civil strife terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority including port or river authorities, industrial dispute, natural or nuclear disaster, fire, chemical or biological disaster and adverse weather, sea, ice and river conditions and all similar events outside our or the supplier(s) concerned’s control. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure.
16. Your accommodation
This is reserved exclusively for the people named on your arrival details and no other persons are permitted to stay at the accommodation unless this has been agreed with us in writing and appropriate payments made (if applicable). On departure you should leave the accommodation in a reasonably clean and tidy condition so that we can efficiently prepare it for our next guests. If significant additional cleaning has been necessary, a charge will be made locally and an appropriate proportion (decided by us) of the security deposit withheld. Please note that single sex parties or groups of young adults (under 21) are not accepted in our property.
17. Holiday insurance
Adequate insurance is essential and we strongly advise you have this in place at time of booking.
18. Local activities, facilities and excursions
Some facilities, activities and excursions could involve an element of risk. These activities, facilities and excursions are neither run nor controlled by us. If you wish to participate, purchase or make use of any optional activities, facilities or excursions that are not part of your pre booked accommodation, we regret that we cannot accept liability in relation to these. The contract for the provision of that activity, facility or excursion will be between you and that provider. Usually these locally paid for activities, facilities and excursions will be subject to local law and jurisdiction. The discretion to partake in any such activities, facilities, or excursions is entirely at your own risk. You are responsible for taking sensible precautions for your own safety and for the safety of any children or family members for whom you are responsible. Please liaise with the supplier of the facility, activity or excursion for the Terms and Conditions of your activity, facility or excursion which will govern your contract.
19. Personal information
In order to process your booking and provide you with your confirmed booking we will need to fotocopy the passport or identity card of each person staying at our property. We are obliged by Italien law to keep this information on file and make it available to the local authorities.
20. Falsified bookings
Any booking obtained under false pretence will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check in.
21. Written exceptions
Any exceptions to the above mentioned policies must be approved in writing in advance. These Booking Conditions and any agreement to which they apply are governed in all respects by Italian law.